DrealmSupport
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Frequently asked questions
How do I restore my subscription on a new iPhone?
Sign in with the same Apple Account, open Drealm, go to any Premium screen and tap “Restore purchase”.
How do I cancel my subscription?
Subscriptions are managed by Apple. Open your subscriptions or go to Settings → [your name] → Subscriptions → Drealm, and tap Cancel. Premium features stay available until the end of the current period.
Can I get a refund?
Refunds are handled by Apple. You can request one at reportaproblem.apple.com.
How do I sync my dreams between devices?
Turn on Cloud sync in Drealm settings on each device and make sure you’re signed in to iCloud with the same Apple Account. Your dreams are stored in your private iCloud.
How do I lock the app with Face ID?
Open Drealm settings and turn on Face ID / Touch ID. The app will ask for authentication each time you open it.
How do I delete my data?
Delete dreams right in the app, or delete the app to remove all data on your device. If you used Cloud sync, also remove Drealm data in Settings → [your name] → iCloud → Manage Storage. For anything else, see our Privacy Policy or email us.